Fave by vfish, is a division of vfish designs, inc (we/us) takes the protection and proper use of your personal information seriously. We respect your privacy, and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.
We do not share customer information (including e-mail addresses) unless it is necessary to provide you with products or services available from us. We may also disclose information when you tell us to do so, to identify or contact you, to protect your rights or the rights of us or as required by law.
Even within our company, we restrict access to your information to those individuals who need it to provide you with products or services available from us. Any third-party companies we use to provide you with products or services are required to keep your information secure and confidential.
How We Use Your Information
We use your personal information that we collect to conduct our business and to provide you with the best possible products and services. To best serve you, we may share your personally identifiable information with service providers that provide support services to us or that help us market our products and services. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from us. We may also, in certain instances, disclose your personally identifiable information when we have reason to believe that it is necessary to identify you, contact you, or bring legal action to protect your rights or the rights of us or others. We may also disclose your personally identifiable information when you ask us to do so or when we believe it is required by law.
Cookies and Web Beacons
A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. A web beacon is a small string of code that represents a clear graphic image and is used in conjunction with a cookie.
When you visit our website, we may use both a session and a persistent cookie. This cookie may contain information (such as a unique user ID) that is used to track your usage of our website and in some cases, your email address. Your email address is only saved in your cookie if you register with us. A web beacon allows us to capture certain additional types of information about a visitor's actions on a web site, such as a visitor's cookie number, the time, date, duration and number of page views, a description of the page where the Web beacon is placed, and details about any items that were purchased.
Your Information, Your Choice
To update us with your information sharing preferences, you may send your request to vfish designs, 2719 N Ashland Ave, Chicago, IL 60614. Please note your preference as stated below:
Please note that such requests may take up to six to eight weeks to become effective.
We will never knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent.
If we become aware that an individual is under the age of 13 and has submitted any information to us for any purpose without prior verifiable parental consent, we will delete his or her information from our files.
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us using this website. To guard your information, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only we are able to decode your information. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.
To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well. If for some reason you are unable to connect to our secure server, please call us toll free at 1-312-423-7839. We adhere to the DMA guidelines for the privacy and protection of customer information.
This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If there are material changes to this policy or our information practices change in the future, we will notify you by posting the policy changes on our website. Effective Date: This policy was last updated on 7/01/13.
If you're just not comfortable shopping online (and would prefer to make your purchase via telephone) just give us a call at 1-312-423-7839. Our Customer Service Representatives are standing by between 10am and 5pm (cst) on most Monday's through Friday's. They'll be happy to assist you.
350 N Ogden Ave #100
Chicago, IL 60607